Miguel Ramos
Senior Software Developer / Dynamics 365 CE Consultant / Software Architect
A / Expertise
Technical expertise
Enterprise platforms
- Dynamics 365 CE
- Dynamics CRM
- Power Platform
- Dynamics NAV (C/AL)
- Dynamics GP (Dexterity)
Application development
- C# and .NET
- ASP.NET
- Vue and TypeScript
- REST APIs
- Customer portals
Architecture and integration
- Solution architecture
- Microservice migration
- System integration
- Metadata-driven platforms
- Data synchronization
Infrastructure and operations
- Home lab setup
- Infrastructure setup
- Proxmox and Linux servers
- Docker deployments
- Discord bot, currently running
B / Highlights
Relevant achievements
- Developed and maintained a customer portal used by more than 100,000 customers of an Australian telecommunications provider.
- Led the migration of a legacy web application to Vue, and moved monolithic solutions to microservice APIs.
- Led development of an HR product built on Dynamics CRM 2013, implemented for enterprise clients with more than 500 employees.
- Pioneered web service integration for Dynamics NAV using C#, NAV Web Services and C/AL.
C / Career
Experience
Enterprise consulting and Dynamics 365 experience, most recent first. Client names are withheld.
- Present
Enterprise Dynamics 365 CE Consulting
Current engagement
- Technical consulting on enterprise Dynamics 365 CE implementations.
- Ongoing
Founder
X-Rising Lab Technologies OPC
- Building independent software products and the AIRO platform initiative.
- From Oct 2020
Senior Developer
EMAPTA Philippines
- Maintained and managed Dynamics CRM for an Australian telecommunications provider.
- Developed and maintained a customer portal used by more than 100,000 customers.
- Addressed critical application security issues and helped plan fixes based on penetration test results.
- Designed integration solutions and solution architectures, and planned requirements with stakeholders.
- Built background tasks that synchronize millions of records to SQL.
- Migrated monolithic solutions to microservice APIs and led a legacy web application migration to Vue.
- Jul 2020 - Sep 2024
Senior Technical Consultant
365 Mechanix Pty. Ltd.
- Customized Dynamics 365 to client requirements, and implemented and extended Dynamics 365 portals.
- Developed integration tools connecting third-party applications through APIs.
- Developed a service API wrapper for ABN web services, used in Dynamics portals.
- Managed deployment of portal objects and CRM solutions from development through UAT to production.
- Jan 2018 - Apr 2025
Freelance Software Developer
Self-employed
- Developed software solutions to client requirements on hourly and project-contract terms.
- Jun 2018 - Jul 2020
Lead Dynamics CRM Developer
Flat Planet Philippines
- Mentored a junior CRM developer.
- Implemented automated SMS attendance notifications.
- Built a utility synchronizing Dynamics CRM with another web application through APIs and SDKs.
- Established a standalone portal framework synchronizing with Dynamics CRM data through Xrm.
- Re-implemented the internal CRM with separate development, UAT and production environments.
- Implemented an HR 201 document filing solution on SharePoint, and stabilized the existing CRM implementation.
- Dec 2017 - Jun 2018
Dynamics CRM Developer
CGI Philippines
- Supported an on-premise CRM implementation by migrating data between CRM instances and using automated solution deployment.
- Apr 2016 - Dec 2017
Technical Consultant Developer
Retail Software Associate
- Developed integration applications connecting Dynamics NAV to external systems.
- Pioneered web service integration for Dynamics NAV using C#, NAV Web Services and C/AL.
- Delivered Dynamics NAV integration customizations using pages, codeunits and web services.
- Customized the internal Dynamics CRM to manage time and attendance, sales opportunities and client billing.
- Ran C# and web services training for fellow developers.
- Jun 2013 - Apr 2016
Lead Software Development Engineer
Gurango Software Corporation
- Implemented CRM customizations for local and international clients in an agile team.
- Led development of an HR product on Dynamics CRM 2013, implemented for enterprise clients with more than 500 employees.
- Developed a social listening tool demonstrating the extensibility of the Dynamics CRM 2011 Xrm SDK.
- Developed Dynamics GP product solutions for local and web clients, using eConnect with ASP.NET.
- Nov 2012 - Apr 2013
Intern, Software Development Engineer
Gurango Software Corporation
- Implemented Dynamics GP customizations using Dexterity and eConnect, then joined the research and development team as a regular employee.
D / Credentials
Certifications and education
- Power Platform Functional Consultant Associate
- Microsoft Dynamics Customization and Configuration in CRM 2013
- Microsoft Certified Professional
Bachelor of Science in Information Technology
University of the East, Manila / 2009 - 2013